The following are links, contact methods, tips and tricks for claimants and job seekers from the Idaho Department of Labor:
COVID-19 FAQ page.
Unemployment Insurance FAQ page
Claimant Portal page to register as a new user, log in and file an initial claim or weekly certification for benefits.
Unemployment Insurance Claimant Guide
Need additional help?
If unable to find your answer using the FAQs above, you may contact a claim specialist. If there is an issue stopping payment on your claim, we ask you to continue filing your weekly certifications while waiting for a representative to contact you.
Phone (208) 332-8942 – Questions that need immediate attention. Hours are Monday to Friday from 8 a.m. to 4 p.m. Mountain Time.
Fax (208) 639-3256
Click to Chat – Click to chat is available Monday to Friday from 8 a.m. to 4 p.m. Mountain Time.
Phone (208) 332-3572
Toll-free (800) 621-4938
Fax (208) 334-6440
Main Office Mailing Address
317 W. Main St.
Boise, Idaho 83735
Job Seeker Resources
Phone: (208) 332-3575